FAQ
What materials do you use?
Many pieces use a premium silver base with refined finishes and white zircon stones. We choose materials for comfort, clarity, and a quiet glow.
Will you use other materials in the future?
Yes. Our collections evolve over time, and we explore new materials that match our standards and aesthetic.
Is your jewelry suitable for sensitive skin?
If you have sensitive skin, we recommend wearing for short periods first. If you have known allergies, contact us before purchasing.
Can I wear it in water?
To preserve the finish, remove your jewelry before showering, swimming, or exercising.
How do I choose the right size or length?
Each product page includes measurements. Compare with a piece you already own to find the best fit.
Do you ship internationally?
We ship to the United States, Canada, the United Kingdom, Europe, Australia, Japan, and select international regions.
How long does shipping take?
Most orders are prepared within 2 business days. Delivery time varies by destination and carrier.
Will I receive tracking?
Yes. You will receive a tracking link by email when your order ships.
Can I return or exchange my jewelry?
For hygiene and safety, jewelry is final sale. Because pieces are worn close to the skin, we cannot accept returns once opened. If your order arrives damaged or incorrect, contact us as soon as possible and we will review your case.
Can I change or cancel my order?
Contact us as soon as possible after placing your order. We will do our best to help if the order has not yet shipped.
